Privacy Policy

Last updated: March 31, 2024

This Privacy Policy explains how information about you is collected, used, and shared by TREK Construction App, LLC (hereafter "TREK," "our," "we," or "us"). This Privacy Policy applies to information we collect when you use our website, mobile applications, when you interact with us, and when you use other online services (collectively, the "TREK Service"). As a user (“User”) of the Trek Services, you may be inputting customer

(“Customer”) information regarding the proposals and job status documents that you generate. As provided in this Privacy Policy, TREK does not share any Customer information with any external organization.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the TREK Service to stay informed about our information practices and the ways you can help protect your privacy.

If you are a resident of a state in which a consumer privacy law has been enacted, please see the State Specific Disclosures section below.

  1. Information We Collect and How We Collect It

  1. Information You Provide to Us.

  1. TREK collects information that you provide directly to us when you sign up and use the TREK Service including:
  1. Information when you register or update the details of your account,
  2. post project and work information for proposals and job status documents,
  3. enroll in third-party payment processing services offered in connection with the TREK Service,
  4. communicate with other users, provide reviews or other comments, purchase services from TREK,
  5. request customer support, or otherwise communicate with us.
  1. The types of information we may collect include:
  1. your first and last name,
  2. email address,
  3. TREK account password (encrypted),
  4. telephone number,
  5. postal address including city, state, and zip code,
  6. photographs you upload for job projects,
  7. written descriptions of your posted job projects,
  8. proposals you create for job projects,
  9. reviews or comments you make on the TREK Service,
  10. all messages with other users or with us sent through the TREK messaging service or to TREK directly,
  11. any other information you choose to provide.

  1. Information We Collect Automatically.

When you access or use the TREK Service, we automatically collect information about you, including:

  1. We log information about your use of the TREK Service, including the type of browser you use, access times, pages viewed, and your IP address.
  2. We collect information about the computer or mobile device you use to access the TREK Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  3. If you consent to the collection of location information from your computer or mobile device, we may collect this information when you access the TREK Service or when you otherwise consent to the collection of this information. We may also use your IP address to infer an approximate geographic location for your computer or device.
  4. We use various technologies to collect some of the information listed above, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps us to improve the TREK Service and your experience, see which areas and features of the TREK Service are popular and count visits. We may also collect information using web beacons (also known as "gifs," "pixel tags" and "tracking pixels"). Web beacons are electronic images that may be used in the TREK Service or emails and help deliver cookies, count visits, understand usage, advertising campaign effectiveness, and determine whether an email has been opened and acted upon.

For more information about cookies, and how to disable them, please see the Choices section below.

  1. Information from Third Parties.

TREK may, from time to time, obtain the above-listed information from other sources and combine that with information we collect through the TREK Service in order to enhance our ability to serve you, prevent fraudulent transactions, tailor our content to you, deliver relevant advertising to you, offer you opportunities to purchase products or services that we believe may be of interest to you, and for any other purposes described in this Privacy Policy. For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name,

account information and friends lists, in accordance with the authorization procedures determined by such social media site.

  1. How We Use Your Information.

  1. TREK uses information about you for various purposes, including to:

  1. Verify your login information to allow you to access and use the TREK Service, to personalize the TREK Service, and to optimize the location and type of offers presented to you when you use the TREK Service;
  2. Create and maintain a trusted and safer environment on the TREK Service, including through detection and prevention of fraud, unauthorized access, intrusion, and service interruption;
  3. Conduct investigations and to respond to error resolution, and other similar customer support service;
  4. Operate, protect, improve and optimize the TREK Service, our business, and our users' experience;
  5. Perform analytics, conduct research, and monitor and analyze trends, usage and activities in connection with the TREK Service;
  6. Communicate with you about products, services, offers, promotions, rewards, and events offered by TREK and others;
  7. Provide advertisements, news, and information to match user profiles or interests that we think will be of interest to you;
  8. Send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
  9. Comply with our legal obligations or requests from law enforcement agencies, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties;
  10. Link or combine with information we get from others to help understand your needs and provide you with better service;
  11. Assist third-party payment processors with transaction processing, error, chargeback and disputed transaction resolution, and similar payment processing functions; and
  12. Carry out any other purpose for which the information was collected.

  1. TREK is based in the United States.

TREK is based in the United States and the information we collect is governed by U.S. law. By accessing or using the TREK Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other

countries, where you may not have the same rights and protections as you do under local law.

  1. Why We May Share Your Information and When.

  1. We may share the information we collect about you as a User in the following situations:

  1. With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (including, without limitation, with third-party service providers that may use the information we share to help us and other companies detect inaccurate personal information and prevent fraudulent transactions).
  2. With advertisers to help us deliver relevant advertising to you on the TREK Service and across the internet.
  3. In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation.
  4. If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of TREK or others.
  5. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
  6. Between and among TREK, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
  7. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

  1. We do not share your Customer’s personal information.

  1. While you use the TREK Services to generate proposals and job status documents, you may input personal information of your Customers, including names, addresses, phone numbers and email information. We do not share your Customer’s personal information to any external organizations.

  1. Advertising and Analytics Services Provided by Others

  1. We may allow partners like Microsoft and Google to serve advertisements on the TREK Service, on our behalf across the Internet, and to provide us with analytics services. These entities may use cookies, ad tags, web beacons, and other

technologies to collect information about your use of the TREK Service and other websites and online services, including your IP address, device identifier, web browser, pages viewed, time spent on pages, links clicked and conversion information.

  1. Information collected by these service providers may be used by TREK and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the TREK Service and other websites and online services, and better understand your online activity.
  2. Your mobile device operating system may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

  1. Security

  1. TREK takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
  2. TREK protects your privacy by limiting the amount of personally identifiable data we share with third parties. In most cases, we share data that is aggregated or anonymized. When we do need to share identifiable data with third parties, we take steps to ensure that they provide the same level of protection to your data as TREK provides under this Privacy Policy.

  1. Your Choices

  1. Account Information.

  1. You may update, correct, or remove account profile information at any time by logging into your account.
  2. You can deactivate your account. We will make your account inactive until the time you decide you would like to return to using the TREK Services. To reactivate your account, you can sign in using the same username and password.
  3. If you are on a mobile device and would like to delete your account, you can request deletion from your Account Settings menu. From your logged-in mobile device, click Account > Settings and scroll to "Account deletion" and follow the prompts.
  4. If you are a resident of a state in which a consumer privacy rights law has been enacted and you would like to exercise your rights under your state's applicable law, please see State Specific Disclosures below.
  5. Please note that we may retain certain information as required by law or for legitimate business purposes. We will also retain certain information such as reviews, forum postings, and similar materials posted by you may continue to be

publicly available (but not associated with your personal information) on the TREK Service after your TREK account is canceled.

  1. Location Information.

  1. When you first download our mobile app or the first time you attempt to use any features that use location information, you will be asked to consent to our collection of this information. You may revoke your consent to our tracking location information at any time by changing your preferences in the settings menu on your mobile device or by following the standard uninstall process to remove our mobile application from your device.
  2. Even if you do not consent to collect the precise location from your mobile device, we may use your IP address to infer an approximation of your location when using certain features of the TREK Services.
  3. In some features, TREK uses mapping services from Google Maps/Google Earth, including Google Maps API(s). Your use of these services is subject to Google's terms of service.

  1. Cookies.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting certain cookies may affect the functionality of the TREK Service.

  1. Promotional Communications.

You may opt out of receiving promotional emails, text messages, and other communications from TREK by following the instructions in those emails, text messages, or other communications.

  1. State Specific Disclosures

These disclosures are applicable to residents of the states listed below. Please refer to Section I through Section III above for the categories of information we collect, the purpose for such collection, and when we share information. We retain the information we collect so long as you have an account with TREK, and in some cases a longer period of time so long as such information is the subject of trust and safety matters, to comply with valid legal requests, or applicable law.

TREK will not be sharing any personal information during the initial App Store launch. You will have options, once TREK starts sharing information. To opt out of sharing or selling to third parties, you can change your settings in the account settings menu in your

mobile app or on the web or by visiting our Do Not Sell My Personal Information. We do not knowingly sell personal information about consumers under the age of 16.

To submit a request to know about your personal information that has been collected, sold, or shared, to correct inaccurate information, or a request to delete your account, please send an email to info@trekconstructionapp.com. We will verify your request by asking you to provide information that matches information we have on file about you. You may designate another person as your authorized agent to act on your behalf with regard to your requests. If you have designated an authorized agent to submit requests on your behalf, we will require proof that the person is authorized to act on your behalf and will still ask you to verify your identity with us directly.

The below sections provide additional disclosures required by specific state privacy laws:

  1. Information for California Residents

If you are a California resident, California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA") gives you the right to:

CCPA requires that we provide transparency about personal information we share and sell. If you have not opted out, we allow Google's online advertising service to collect identifiers (such as cookies and other device identifiers) and internet or other electronic network information (such as the webpage you visited) through the TREK Service for the purpose of sending personalized ads to you. This activity may be considered a sale under California law.

  1. Information for Connecticut Residents

If you are a Connecticut resident, the Connecticut Data Privacy Act gives you the right to:

  1. Information for Colorado Residents

If you are a Colorado resident, the Colorado Privacy Act gives you the right to:

  1. Information for Virginia Residents

If you are a Virginia resident, the Virginia Consumer Data Privacy Act gives you the right to:

Questions and Comments.

If you'd like to provide feedback to us about this Privacy Policy, or if you have any questions, please contact us at info@trekconstructionapp.com.